Subscriptions are managed through your Apple ID. Go to Settings → your name → Subscriptions on your iPhone, find Pulse, and tap Cancel Subscription. You'll keep Pro access until the end of the current billing period.
You can delete your account directly in the app under Profile → Settings → Delete Account. This permanently removes your account and all associated data within 30 days. This action cannot be undone.
Make sure Bluetooth is enabled on your iPhone and that both the iPhone and Apple Watch apps are up to date. Try force-closing the Pulse app on both devices and reopening. If the issue persists, restarting both devices usually resolves it. Still stuck? Contact us.
Yes — your data is stored in the cloud and tied to your account. Simply reinstall the app, sign in with the same email address, and all your workouts, routines, and progress will be restored automatically.
Try restoring your purchase by going to Profile → Settings → Restore Purchases in the app. If that doesn't resolve it, contact us with your Apple ID email and we'll look into it.
Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, find the Pulse charge, and request a refund. Apple typically responds within a few days.
Pulse is currently available on iPhone and Apple Watch only. There are no plans for an Android version at this time.